by Jacob Musselman | Feb 1, 2026 | Operational Insights
Navigating endless channels. Choosing the right audience. Tracking the analytics. Digital marketing can be a grind, and when marketing is just one of many hats a retailer wears, it can get pushed to the back burner or dropped altogether. Rather than give up, getting...
by Olivia Shroyer | Feb 4, 2025 | Industry News, Operational Insights
This is one of a series of case studies into why training is important and the tangible results it can have on your business. Click Here to read other case studies. Paint and decorating retailer JC Licht needed a better way to onboard and integrate new employees so...
by Lindsey Thompson | May 6, 2022 | Industry News
For 16 years, the North American Hardware and Paint Association (NHPA) has recognized key home improvement operators for their successes and strategic innovations with the Top Guns Award. This award highlights innovative retailers who are setting their operations up...
by Lindsey Thompson | May 6, 2022 | Industry News
The 2022 NHPA Top Guns winners participated in a panel discussion at the NHPA All-Industry Conference last month. The conversation centered around their operations—how they differentiate, how they excite and retain customers and employees and what’s in store for...
by Lindsey Thompson | Feb 28, 2022 | Industry News
For 15 years, the North American Hardware and Paint Association (NHPA) has recognized retailers who are pillars of innovation, commitment and passion for the independent home improvement channel through the Top Guns awards. The retailers honored in this program have...
