by Lindsey Thompson | Nov 2, 2026 | Operational Insights
In the independent home improvement channel, technology not only allows retailers to increase productivity and do operational tasks quicker and more efficiently, technology is also a way independents can differentiate themselves from their competitors and compete with...
by Lindsey Thompson | Oct 31, 2026 | Operational Insights
When Sean Paul purchased Dugan’s Paint and Flooring Center six years ago, just the fact that he was the seventh-generation owner was an accomplishment in itself. But the real headline is that, in successfully moving from one generation to the next, the business was...
by Lindsey Thompson | Sep 1, 2026 | Operational Insights
Celebrating three decades of exceptional retailers under the age of 35, the North American Hardware and Paint Association’s (NHPA) Young Retailer of the Year Awards program highlights the efforts of young retailers. NHPA’s Young Retailer of the Year program identifies...
by Lindsey Thompson | Sep 1, 2026 | Operational Insights
While they aren’t engaging in DIY projects at quite the same frequency as homeowners, renters are an untapped audience for independent retailers. The Home Improvement Research Institute’s (HIRI) Renter’s Home Improvement Activity Study took a closer look at...
