by Lindsey Thompson | Jun 25, 2025 | Industry News
With a dynamic lineup of expert-led sessions, panel discussions and opportunities to make connections with peers, manufacturers and service providers, the 2025 Independent Home Improvement Conference (IHI Conference) will take place July 30-31 at the stunning JW...
by Lindsey Thompson | Jun 13, 2025 | Operational Insights
Click the picture to download a PDF of this story. Earlier this year, outdoor apparel retailer L.L. Bean converted its no-questions-asked lifetime return policy to a one-year policy, receipt required. In a letter dated Feb. 9 on the company’s Facebook page, the...
by Lindsey Thompson | Jun 2, 2025 | Industry News
Taking place July 30-31, 2025, at the JW Marriott Orlando, Grande Lakes, the 2025 Independent Home Improvement Conference (IHI Conference) offers a dynamic lineup of expert-led sessions, panel discussions and opportunities to make connections with peers, manufacturers...
by Lindsey Thompson | May 31, 2025 | Industry News, Operational Insights
With a desire to see the world and a mechanically inclined brain, James Kleinman joined the U.S. Navy in 1978. James served for six years working on submarines and the surface fleet as a nuclear-trained electrician’s mate second class. “The Navy slogan I had seen...
by Lindsey Thompson | May 31, 2025 | Operational Insights
By Gary Pittsford, CFP In May, the North American Hardware and Paint Association (NHPA) focused on how to build a bench of well-trained employees inside your company to help you grow the business and manage it effectively. Building a bench of outside advisors to help...
