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A Real-Life Look at SOPs From PaulB Hardware

A Real-Life Look at SOPs From PaulB Hardware

by Lindsey Thompson | May 31, 2025 | Industry News, Operational Insights

As you create and revise SOPs in your own operation, walk through the examples of PaulB Hardware’s SOPs below—including videos, documents and checklists—to guide your strategies. Read more about how the managers at PaulB Hardware made SOPs a priority to improve...
Enlightening the Industry: IHI Conference Educational Sessions Cover Topics That Are Top of Mind for Independents

Enlightening the Industry: IHI Conference Educational Sessions Cover Topics That Are Top of Mind for Independents

by Lindsey Thompson | May 31, 2025 | Industry News

The Independent Home Improvement Conference (IHI Conference) is the premier event designed exclusively for independent hardware and home improvement retailers. This event brings together industry leaders, retailers and channel partners for two days of education,...
Fabricating Cohesion: Why You Need SOPs for Consistency

Fabricating Cohesion: Why You Need SOPs for Consistency

by Lindsey Thompson | May 31, 2025 | Operational Insights

Growing a retail operation, either incrementally for a single store or by opening new stores, often requires the entire team pulling in the same direction. But when everyone isn’t aware of the direction because processes and procedures are left to chance or not...
Go Beyond the Basics During 2025 IHI Conference General Sessions

Go Beyond the Basics During 2025 IHI Conference General Sessions

by Lindsey Thompson | May 31, 2025 | Industry News

[vc_row][vc_column][vc_column_text css=””]Each afternoon of the 2025 Independent Home Improvement Conference, experts from inside the industry and out will leave attendees with practical takeaways and applicable best practices to improve all areas of their...
Honoring Excellence at the 2025 IHI Conference

Honoring Excellence at the 2025 IHI Conference

by Lindsey Thompson | May 27, 2025 | Industry News

Celebrate the best of the best in the independent industry at the 2025 Independent Home Improvement Conference, where we will recognize honorees of three of the industry’s biggest awards: The Beacon Awards, the Young Retailer of the Year Awards and the Top Guns...
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