by Lindsey Thompson | May 2, 2022 | Industry News, Operational Insights
Employee development and training programs are crucial to keeping your employees engaged, growing and learning. They also help retain quality employees, improve customer service and add to your operation’s bottom line. Each of these five tenets should be a part of any...
by Olivia Shroyer | Apr 5, 2022 | Industry News
If you’re looking for a new opportunity to build up your key team members, NHPA can help. The NHPA Foundations of Leadership program and the Retail Management Certification Program offer advanced retail training opportunities for everyone from new managers to...
by Olivia Shroyer | Jan 4, 2022 | Industry News
[vc_row][vc_column][vc_column_text css=””]Each year, the North American Hardware and Paint Association (NHPA) works to add new programs, services and partnerships to better serve independent retailers. Read how the association can help you with the...
by Lindsey Thompson | Dec 9, 2021 | Operational Insights
Loss prevention is only effective if everyone on your team knows how to spot a shoplifter and stays engaged on the salesfloor. If you have new team members or if you’ve noticed some habits that need correcting, review this checklist to ensure your store, your...
by Olivia Shroyer | Aug 3, 2021 | Operational Insights
Keep Your Inventory Accurate Managing inventory is a big job, and no one person should have to do it alone. Every employee can help. In fact, it is most effective when everyone on staff understands their role in keeping track of every product that comes through your...
