by Lindsey Thompson | Jul 22, 2026 | Industry News
Equipping a new crop of leaders in the independent home improvement channel, the North American Hardware and Paint Association’s (NHPA) hosted its college-level premier management school. The NHPA Retail Management Certification Program (RMCP) develops store managers...
by Jacob Musselman | Aug 4, 2025 | Industry News, Operational Insights
As it continually strives to make independent home improvement retailers better and more profitable, the North American Hardware and Paint Association (NHPA) is leaning into technology to bring efficient and time-saving training offerings to the channel. The new...
by Olivia Shroyer | Jul 14, 2025 | Industry News, Operational Insights
The average home improvement store has thousands of SKUs, so it’s easy to see why anyone starting a job there could easily be overwhelmed. For many years, retailers have turned to the North American Hardware Association’s (NHPA) product knowledge courses to give their...
by Olivia Shroyer | Feb 24, 2025 | Operational Insights
If you’re trying to attract new shoppers to your business, you only get one chance to make a first impression, so make it a good one by having a spotless salesfloor with impeccable merchandising. Well-trained employees can help you keep your store in top shape. A good...
by Olivia Shroyer | Feb 18, 2025 | Industry News, Operational Insights
[vc_row][vc_column][vc_column_text css=””]This is one of a series of case studies into why training is important and the tangible results it can have on your business. Click Here to read other case studies. If there’s ever a question as to the...
