by Olivia Shroyer | Feb 10, 2025 | Industry News, Operational Insights
If you’ve yet to create an organized training program, don’t wait a minute longer to start. Being successful at retail requires careful attention to operational best practices, such as merchandising, inventory and marketing. Retailers neglect training at their peril....
by Olivia Shroyer | Feb 4, 2025 | Industry News, Operational Insights
This is one of a series of case studies into why training is important and the tangible results it can have on your business. Click Here to read other case studies. Paint and decorating retailer JC Licht needed a better way to onboard and integrate new employees so...
by Olivia Shroyer | Jan 28, 2025 | Industry News, Operational Insights
If you want to generate more add-on sales for your business, you need to make sure you’re using effective promotional and merchandising techniques. But likely the best way to prompt customers to add more items to their shopping carts are employees who understand how...
by Olivia Shroyer | Jan 21, 2025 | Industry News, Operational Insights
This is one of a series of case studies into why training is important and the tangible results it can have on your business. Click Here to read other case studies. Of all the excuses for not training, “We’re just too busy” is one of the most common. Too often,...
by Olivia Shroyer | Oct 31, 2024 | Operational Insights
It’s a call that no retailer ever wants to get—the Occupational Safety and Health Administration (OSHA) is on-site for a surprise safety inspection. For Scott Jerousek, owner of Farm & Home Hardware, which operates two stores in north central Ohio, with a third...
