by Annie Dameworth | Aug 4, 2025 | Operational Insights
Literally anchoring store departments, endcaps should be a superstar seller in any store, but require more than just a set-it-and-forget-it mentality. In March, the North American Hardware and Paint Association (NHPA) released its third iteration of the Merchandising...
by Lindsey Thompson | May 31, 2025 | Operational Insights
By Gary Pittsford, CFP In May, the North American Hardware and Paint Association (NHPA) focused on how to build a bench of well-trained employees inside your company to help you grow the business and manage it effectively. Building a bench of outside advisors to help...
by Jacob Musselman | May 31, 2025 | Operational Insights
Understanding consumer behaviors and preferences is crucial for driving a valuable loyalty program. When offering financial rewards, consumers look for personalized, flexible and digital-centric loyalty programs. Adapting your store’s loyalty program to shift with...
by Lindsey Thompson | May 31, 2025 | Operational Insights
Growing a retail operation, either incrementally for a single store or by opening new stores, often requires the entire team pulling in the same direction. But when everyone isn’t aware of the direction because processes and procedures are left to chance or not...
by Olivia Shroyer | Aug 15, 2024 | Industry News, Operational Insights
Have you ever overheard an employee saying something like: “Wow, we sold a lot today, the owner must be getting rich!” Or, “I didn’t mean to break those flower pots, but that’s alright as I’m sure no one will notice if we’re missing a couple.” ...
