by Jacob Musselman | Jun 4, 2024 | Operational Insights
If you’re looking for the next big business opportunity for 2019, the answer could be in commercial and industrial sales. Commercial customers may have specific needs that are a bit different from your regular customer base, but they can provide steady sales to help...
by Lindsey Thompson | Apr 2, 2024 | Industry News, Operational Insights
While the supply chain woes seen during the pandemic have mostly worked themselves out, pricing will always be a priority for independent home improvement retailers. Often, however, pricing strategies in place for other industries don’t fit the needs of the...
by Lindsey Thompson | Jan 3, 2024 | Operational Insights
What others might call saturated, John McKenna calls success. John and his brother Buddy McKenna are the owners of The Paint Shoppes, a five-store operation in the Providence, Rhode Island, area. The state is home to 1 million residents with Providence’s population...
by Lindsey Thompson | Oct 31, 2023 | Operational Insights
As the company sought to transform the online shopping experience for customers, Home Hardware faced the challenge of providing customer-centric fulfillment without creating direct competition among its nearly 1,100 stores across Canada. The company wanted to scale...
by Lindsey Thompson | Oct 12, 2023 | Operational Insights
While it certainly doesn’t hurt, having a full marketing team is not necessary to build a successful digital presence. Busy Beaver Home Improvement Centers employs over 450 people but its marketing team is made up of one full-time and two part-time employees. Despite...
