by Olivia Shroyer | Dec 17, 2021 | Operational Insights
An outside sale program can lead to a lucrative and reliable stream of revenue for your company. It’s likely a program you’ll build slowly over time as your sales representatives create long-term relationships with customers. Paint & Decorating Retailer gathered...
by Lindsey Thompson | Jul 23, 2021 | Operational Insights
You can carry a huge selection of products and offer many extra services, but unless you pair those with excellent customer service, you’ll have trouble retaining customers and growing sales. Retail expert Bob Phibbs recently shared his top 10 customer service...
by Olivia Shroyer | Jun 24, 2021 | Operational Insights
It goes without saying that marketing and advertising are immensely important for your business to bring in new customers and engage with current ones. But, if you’re an independent home improvement retailer, most likely marketing is not your only or primary hat. When...
by Olivia Shroyer | Jun 22, 2021 | Industry News
Invest in your managers with an online leadership development program to boost their skills, knowledge and confidence. The North American Hardware and Paint Association’s (NHPA) Foundations of Leadership program provides leaders with home improvement industry-specific...
by Olivia Shroyer | Jun 21, 2021 | Industry News
According to the U.S. Bureau of Labor Statistics, the economy added 559,000 jobs in May, reducing the national unemployment rate to 5.8 percent. Notable job gains happened in public and private education, hospitality and health care. Take a deeper dive into the latest...
