by Lindsey Thompson | Sep 30, 2022 | Operational Insights
Theft, fraud and shrinkage can wreak havoc on a business, with the 2021 National Retail Security Survey reporting that the average dollar loss increased from 2019 to 2020. The average loss for shoplifting was up 71%, and dollar loss from robberies increased an...
by Lindsey Thompson | Sep 30, 2022 | Operational Insights
From organized smash-and-grabs to employee embezzlement and fraud, retailers have been reeling from an increase in asset and product loss since the start of the pandemic. Theft and fraud have always been an unfortunate part of the retail scene, but the pandemic...
by Olivia Shroyer | May 10, 2022 | Industry News
Each year, the North American Hardware and Paint Association’s (NHPA) Cost of Doing Business Study delivers data and insights that allow retailers to increase their profits and strategize for the future. NHPA is now inviting hardware store, home center, lumberyard and...
by Lindsey Thompson | Apr 8, 2022 | Operational Insights
Becoming a new manager can be rewarding, but also full of challenges. Fortunately, the home improvement industry has many players who are willing to share advice and best practices with their fellow retailers. Here, we’ve compiled advice for new managers from several...
by Lindsey Thompson | Apr 4, 2022 | Operational Insights
There is no lack of advice out there for new managers coming into a leadership role. Here are some of the top tips managers can use to be successful. Ask for help. No matter what industry you’re in, there are people who have been in your shoes before and want to see...
