by Jacob Musselman | Jun 1, 2026 | Operational Insights
From toothbrushes to tortillas, cat food to couches, with a few swipes and taps, a consumer can have nearly anything they want or need delivered to their front door, sometimes within hours. No longer just a buzzword, omnichannel is the expectation when it comes to a...
by Jacob Musselman | Jun 1, 2026 | Operational Insights
Built for owners and managers in the home improvement industry looking to boost their leadership skill set, the North American Hardware and Paint Association’s Retail Management Certification Program (RMCP) is the industry’s premier management school, focusing on...
by Jacob Musselman | Jun 1, 2026 | Operational Insights
Any retailer worth their salt will tell you that “because we’ve always done it that way” isn’t a good reason to avoid change. The problem isn’t that operators don’t believe that statement. It’s that far too many don’t live it. The road to hell may be paved with good...
by Lindsey Thompson | Jun 1, 2026 | Industry News
FastQuery AI, an AI-native operating platforms for the home improvement and hardware industry, announced the appointment of Joe Bullock as chief executive officer. Bullock, who previously served as the company’s head of customer success, takes the helm during a...
by Jacob Musselman | Jun 1, 2026 | Operational Insights
Recent price hikes have been affecting all aspects of retail, causing strain for both retailers and consumers. According to the JD Power 2026 U.S. Paint Satisfaction Study, consumers have seen price increases across all paint segments, including interior and exterior...
