by Lindsey Thompson | Oct 31, 2026 | Operational Insights
When Sean Paul purchased Dugan’s Paint and Flooring Center six years ago, just the fact that he was the seventh-generation owner was an accomplishment in itself. But the real headline is that, in successfully moving from one generation to the next, the business was...
by Lindsey Thompson | Apr 30, 2025 | Operational Insights
By Brian Young Founder, Laoch Consulting Three years ago, I experienced a moment that left an indelible mark on me. I was sitting with my friend of over 20 years. He had poured his life into his hardware store for over 40 years, building it from the ground up. I...
by Lindsey Thompson | May 22, 2023 | Operational Insights
In the fast-paced world of business, change is inevitable. Whether it’s retiring leaders, shifting ownership or strategic acquisitions, retailers must be prepared to navigate various transitions to ensure their continued success. To effectively manage these...
by Lindsey Thompson | Oct 17, 2022 | Operational Insights
Chris Cummings thought he had all of his boxes checked when it came to succession planning. The owner of The Paint Center in Abilene, Texas, had hired two younger employees, Kinsey Brown and Anthony Martinez, with the intention of grooming them to take over the...
by Lindsey Thompson | Oct 13, 2022 | Operational Insights
While you may not like to think about it, you need to plan for what will happen if you are abruptly unable to continue in leadership. To do this kind of succession planning, there are a variety of legal and financial documents you should have on hand at all times,...
