by Jacob Musselman | Jul 1, 2026 | Operational Insights
There’s little doubt that price is a major consideration when contractors decide where to buy their paint, and for independent retailers, that’s where the struggle begins. How do you outprice a competitor who’s practically giving away their paint? Fortunately, it’s...
by Jacob Musselman | Jul 1, 2026 | Operational Insights
By Bob Levitan, Independent Business Consultant for Paint & Decorating Retailers Strategic pricing is one of the most powerful profit drivers available to independent paint retailers. Unlike many retail categories, paint combines technical products, repeat trade...
by Jacob Musselman | Jul 1, 2026 | Operational Insights
In-store services provide a unique opportunity to position your operation as more than just an independent paint store. Whether it’s adding a cafe in your front entrance, providing personalized design services or implementing a robust rental department, in-store...
by Jacob Musselman | Apr 1, 2026 | Operational Insights
Navigating the world of retail, I’ve come to realize that managing conflicts, especially with vendors, salespeople and your own team, is not just part of the job—it’s an art. Whether you’re dealing with a change in sales mix, unexpected problems with a product line or...
by Jacob Musselman | Apr 1, 2026 | Operational Insights
No other event this year will bring the independent channel together or provide meaningful ROI like the 2026 Independent Home Improvement Conference (IHI), hosted by the North American Hardware and Paint Association (NHPA) and The Hardware Conference. Drawing together...
