by Lindsey Thompson | Mar 5, 2022 | Operational Insights
According to the 2021 SuperOffice Customer Service Benchmark Report, 62 percent of companies do not respond to customer service emails. Read on to see how companies are failing customers digitally, and learn what you can do to improve your online customer service....
by Lindsey Thompson | Mar 5, 2022 | Industry News
There’s much more to discover from the March 2022 edition of Paint & Decorating Retailer. Browse the links below to uncover new innovations, trends and resources to lead your operation to success. Here to Help In this month’s issue, we’re featuring the new...
by Lindsey Thompson | Mar 5, 2022 | Industry News
Event Details When: April 5-7 Where: Co-located with the National Hardware Show at the Las Vegas Convention Center Top reasons to attend: Keynote speakers, new products, networking and more Additional co-locating events include Coverings, the tile and stone industry...
by Lindsey Thompson | Mar 1, 2022 | Operational Insights
From gaining access to a concert venue to reading a restaurant or bar menu, quick response codes, more commonly known as QR codes, have made it easier for consumers to make purchases, look for information and connect with brands they love. While QR code technology has...
by Lindsey Thompson | Feb 3, 2022 | Operational Insights
Help Wanted. Now Hiring. These signs have become part of the landscape at many businesses across the country as companies struggle to fill open positions. The obstacles go beyond finding quality employees; many businesses are having a difficult time just finding...
