by Lindsey Thompson | Nov 11, 2026 | Operational Insights
Equipping a new crop of leaders in the independent home improvement channel, the North American Hardware and Paint Association (NHPA) wrapped up its college-level premier management school. The Retail Management Certification Program (RMCP) develops store managers and...
by Lindsey Thompson | Jun 2, 2025 | Industry News
Taking place July 30-31, 2025, at the JW Marriott Orlando, Grande Lakes, the 2025 Independent Home Improvement Conference (IHI Conference) offers a dynamic lineup of expert-led sessions, panel discussions and opportunities to make connections with peers, manufacturers...
by Lindsey Thompson | Mar 25, 2025 | Industry News, Operational Insights
As the 2024 Retail Management Certification Program came to a close last month, 17 hardware and home improvement professionals celebrated more than just the completion of a course—they marked a turning point in their careers. Over the past several months, these...
by Olivia Shroyer | Jun 5, 2024 | Industry News, Operational Insights
For most independent home improvement retailers, having a team of knowledgeable employees can elevate their operation and make it stand out from the competition. In a time when hiring and retaining talent is challenging, establishing a training program to get...
by Lindsey Thompson | May 31, 2024 | Industry News, Operational Insights
This fall, the North American Hardware and Paint Association (NHPA) will launch a new educational program, which will guide retailers through managing cash flow to support growth and success. In anticipation of the launch of the new Navigating Cash Flow course, NHPA...
