by Lindsey Thompson | Jun 13, 2025 | Operational Insights
Click the picture to download a PDF of this story. Earlier this year, outdoor apparel retailer L.L. Bean converted its no-questions-asked lifetime return policy to a one-year policy, receipt required. In a letter dated Feb. 9 on the company’s Facebook page, the...
by Jacob Musselman | Jan 22, 2025 | Industry News, Operational Insights
This is one of a series of case studies into why training is important and the tangible results it can have on your business. Click Here to read other case studies. Of all the excuses for not training, “We’re just too busy” is one of the most common. Too often,...
by Olivia Shroyer | Jan 21, 2025 | Industry News, Operational Insights
This is one of a series of case studies into why training is important and the tangible results it can have on your business. Click Here to read other case studies. Of all the excuses for not training, “We’re just too busy” is one of the most common. Too often,...
by Jacob Musselman | Jul 12, 2023 | Industry News
Making Holidays Bright: See more ways retailers are bringing holiday joy to their communities at hardwareretailing.com/holidays-bright. What started with 18 children and two hours of shopping four years ago has become four evenings and hundreds of young shoppers...
by Lindsey Thompson | Jun 26, 2023 | Industry News, Operational Insights
From marketing to inventory management, you can track analytics for nearly every aspect of your operation. That data, while overwhelming at times, is crucial for assessing successes and determining business strategy. For Hartville Hardware & Lumber, tracking...
