by Lindsey Thompson | Jun 15, 2024 | Operational Insights
Continuing the legacy started in 1906, Walter and Patricia Toole purchased Bray Hardware in Winter Garden, Florida, in 1983. After changing wholesalers, the Tooles opened a second location in Clermont, Florida, in 1990, and from there, expanded to 13 stores in central...
by Lindsey Thompson | May 1, 2024 | Industry News, Trends & Products
In the most recent Gallup survey about employee engagement, respondents report a decline in access to training, less connection to their organization’s mission and infrequent praise in the workplace. Since 2020, the amount of workers who say they know what’s expected...
by Lindsey Thompson | Jun 21, 2023 | Industry News, Operational Insights
With a willingness to embrace change and evolve, Wilco Stores has found great success and built a strong company culture. TJ Colson, president of Wilco Stores, says the core values of integrity, excellence, respect, accountability, teamwork and community set the tone...
by Lindsey Thompson | Jun 5, 2023 | Industry News, Operational Insights
Hassett Hardware has seen expansive growth and success in the six decades since it opened, going from one location in 1957 to now six locations across the San Francisco Bay Area. President and owner Eric Hassett contributes much of that success to the people who make...
by Lindsey Thompson | May 15, 2023 | Industry News, Operational Insights
In the ever-changing world of retail, it can be hard to keep up. If you’re struggling to figure out the question of what’s next, the 2023 NHPA Independents Conference has answers. And, at this year’s event, all retailers who register will be eligible to win one of two...
