by Olivia Shroyer | Apr 30, 2024 | Industry News, Operational Insights
If you think of sales as the engine that drives your business, then every employee is a moving part in that engine. But they’re not merely “cogs in a wheel,” because if anyone fails to do their part, the entire apparatus will stall. In fact, employees with a...
by Lindsey Thompson | May 2, 2022 | Industry News, Operational Insights
Employee development and training programs are crucial to keeping your employees engaged, growing and learning. They also help retain quality employees, improve customer service and add to your operation’s bottom line. Each of these five tenets should be a part of any...
by Lindsey Thompson | May 2, 2022 | Operational Insights
Along with looking for best practices from fellow home improvement retailers, it can be beneficial to look outside the industry to see what other businesses are doing for training and development and what principles apply to your operation. Here, we share the basics...
