by Jacob Musselman | Jun 1, 2026 | Operational Insights
Brushes, rollers and applicators present a significant opportunity for retailers to not only sell more product, but also educate and inform customers, hopefully earning repeat business in the process. Tanner Paint Company, a fourth-generation, family-owned paint store...
by Jacob Musselman | Jun 1, 2026 | Operational Insights
Recent price hikes have been affecting all aspects of retail, causing strain for both retailers and consumers. According to the JD Power 2026 U.S. Paint Satisfaction Study, consumers have seen price increases across all paint segments, including interior and exterior...
by Jacob Musselman | Jun 1, 2026 | Operational Insights
Bringing together the independent channel for two days of education, industry insights and networking, the 2026 Independent Home Improvement Conference (IHI Conference) will send attendees back to their operations with practical takeaways and applicable best...
by Jacob Musselman | Jun 1, 2026 | Operational Insights
Examining how fellow independent home improvement operations perform throughout the year gives retailers in the channel a benchmark for improving their own operations. Since 2022, the North American Hardware and Paint Association (NHPA) has partnered with The...
by Annie Dameworth | May 1, 2026 | Operational Insights
By Mike Aylen In a recent post on social media, I recounted a question I am often asked by retailers: “What is the easiest way to improve margin?” My answer is always the same: “Start with the margin you are losing right now that you don’t know about.” I think it...
by Annie Dameworth | May 1, 2026 | Operational Insights
By Jeremy Melnick What’s the shortest amount of time a new hire has lasted on the salesfloor before quitting or being fired? A month? A week? A day? An hour? For me, it was 10 minutes. “I don’t sweep or dust,” the new associate said. That sentence ended the shift and...
