by Olivia Shroyer | Nov 12, 2015 | Operational Insights
It’s the situation all entrepreneurs dread: the realization that you have to let an employee go. While it’s never an easy task to terminate a member of your team (no matter the reason), it can be especially difficult for small business owners; instead of...
by Olivia Shroyer | Nov 6, 2015 | Operational Insights
So you open your store in the perfect location, stock your shelves with the newest and hottest products, recruit, hire and train the perfect team of employees, and adorn your door with a shiny OPEN sign. Congratulations! You’ve laid a solid foundation for your small...
by Olivia Shroyer | Oct 28, 2015 | Operational Insights
When you started your small business, you undoubtedly had high hopes for its success. And since launching, you’ve undoubtedly experienced your share of disappointments. In the world of entrepreneurship, it’s important to understand – and remember – that some...
by Olivia Shroyer | Oct 22, 2015 | Operational Insights
As an entrepreneur, it goes without saying that you’re passionate about the success of your small business. Your company’s longevity and your personal livelihood depend on it, after all. But just because you exude enthusiasm about sales, customer service and...
by Olivia Shroyer | Oct 15, 2015 | Operational Insights
Because people have become accustomed to doing so many things online, it only makes sense that businesses follow suit. But increased accessibility can be a double-edged sword. While the Internet, mobile technology and social media have simplified several aspects of...