by Olivia Shroyer | Jan 1, 2021 | Industry News
The North American Hardware and Paint Association (NHPA) board of directors helps the association communicate and prioritize the needs of independent retailers like you. As a not-for-profit, NHPA is governed by a board of directors, which is made up of independent...
by Olivia Shroyer | Jan 1, 2021 | Industry News, Operational Insights
In the final weeks of 2020, it was clear COVID-19 had affected every person in some way: physically, financially, emotionally. Amid the volatility of the year, U.S. retail sales rose and fell dramatically and ultimately ended on a positive note for home improvement...
by Olivia Shroyer | Jan 1, 2021 | Operational Insights
Every retailer has heard the old adage that says you don’t sell paint cans, you sell color. In 2021, that notion may never be more important when serving your customers. Throughout 2020, e-commerce for home improvement products grew, but paint proved particularly...
by Olivia Shroyer | Jan 1, 2021 | Operational Insights
Merchandising has a lot to say to shoppers. It shapes their perception of your pricing, inventory position and expected level of customer service, and it can influence how much they buy. Powerful merchandising can build your average transaction size and help customers...
by Olivia Shroyer | Apr 10, 2019 | Operational Insights
Home improvement retailers who talk about their competition these days inevitably include Amazon on the list. Fortunately, there are many ways to compete against this formidable retailer. One of the tactics many retailers are now pursuing is by offering a buy online,...
