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Engaging Your Employees With Pulse Surveys

Engaging Your Employees With Pulse Surveys

by Lindsey Thompson | Mar 28, 2025 | Industry News, Operational Insights

With 13 locations in southwest Florida, Sunshine Ace Hardware has made a concerted effort to engage with employees across each of the locations. The company has created an employee engagement team with one to two associates at each store who are passionate and...
NHPA Merchandising for Profit Study Launches at NHS 2025

NHPA Merchandising for Profit Study Launches at NHS 2025

by Lindsey Thompson | Mar 27, 2025 | Industry News, Operational Insights

The North American Hardware and Paint Association’s (NHPA) Merchandising for Profit Study is a resource for best-in-class merchandising techniques and a scorecard retailers can use to measure the effectiveness of their merchandising. NHPA released the study’s results...
RMCP Graduates Take the Next Step in Retail Leadership

RMCP Graduates Take the Next Step in Retail Leadership

by Lindsey Thompson | Mar 25, 2025 | Industry News, Operational Insights

As the 2024 Retail Management Certification Program came to a close last month, 17 hardware and home improvement professionals celebrated more than just the completion of a course—they marked a turning point in their careers. Over the past several months, these...
Retailer Implements Cutting-Edge AI Technology To Improve Customer Service

Retailer Implements Cutting-Edge AI Technology To Improve Customer Service

by Lindsey Thompson | Mar 25, 2025 | Operational Insights

With an aptitude for technology and a desire to continually improve efficiencies across his operation’s seven stores, Hassett Hardware president Eric Hassett has been exploring the ways artificial intelligence (AI) can be used in the independent channel.  Located in...
Independent Retailers Pick Their Favorites on the NHS Show Floor for Retailers’ Choice Awards

Independent Retailers Pick Their Favorites on the NHS Show Floor for Retailers’ Choice Awards

by Lindsey Thompson | Mar 20, 2025 | Industry News

Celebrating its 59th year, the Retailers’ Choice Awards honored the best, most creative and most innovative products on the show floor at the National Hardware Show. Sponsored by the North American Hardware and Paint Association (NHPA), the Retailers’ Choice Awards...
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