by Lindsey Thompson | Jan 26, 2021 | Operational Insights
Have you ever felt like you and a co-worker just do not see eye to eye? They want things done one way and you want to achieve the same goal differently. Spending so much time with someone you don’t get along with can drain your energy and make work unenjoyable....
by Lindsey Thompson | Jan 26, 2021 | Operational Insights
Throughout 2020, home improvement retailers had to find new ways to engage their customers and boost sales. One of the key ways they achieved this connection was through digital interaction on some of the world’s biggest social media platforms. As more shoppers come...
by Lindsey Thompson | Jan 15, 2021 | Industry News, Operational Insights
At the 2021 Consumer Electronics Show® (CES), the ways technology will impact the future of retail were on full display. Featuring presentations from global retail brands, tech entrepreneurs and industry analysts, CES 2021 was a look into the future of retail....
by Lindsey Thompson | Jan 1, 2021 | Operational Insights
Dan Harris has accomplished a tremendous amount in the independent home improvement industry for a man who sought a hardware store job just to work his way through college. Decades later, Harris now oversees two thriving retail businesses and is serving in his second...
by Lindsey Thompson | Dec 1, 2020 | Industry News, Operational Insights
Anxiety about COVID-19 has shifted where and how people will shop for the holidays. Research from professional services firm Deloitte shows that more than half of shoppers feel anxious about in-store shopping due to the pandemic. Independent home improvement retailers...