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AI Brings Efficiencies, Productivity to Independent Channel

AI Brings Efficiencies, Productivity to Independent Channel

by Lindsey Thompson | Nov 2, 2026 | Editor's Picks, Operational Insights

In the independent home improvement channel, technology not only allows retailers to increase productivity and do operational tasks quicker and more efficiently, technology is also a way independents can differentiate themselves from their competitors and compete with...
FastQuery AI Names New CEO to Lead AI-Native Transformation for Independent Retailers

FastQuery AI Names New CEO to Lead AI-Native Transformation for Independent Retailers

by Lindsey Thompson | Jun 1, 2026 | Industry News

FastQuery AI, an AI-native operating platforms for the home improvement and hardware industry, announced the appointment of Joe Bullock as chief executive officer. Bullock, who previously served as the company’s head of customer success, takes the helm during a...
Retailer Levels Up In-Aisle Customer Service With FastQuery

Retailer Levels Up In-Aisle Customer Service With FastQuery

by Lindsey Thompson | Feb 17, 2026 | Industry News

Combining AI chat, task management and operations analytics—tied directly to a retailers POS inventory—FastQuery is an AI copilot built for independent home improvement retailers. FastQuery helps store associates quickly find product information like aisle numbers,...
Independent Retailer Takes Advantage of Onebeat and Zipline’s New Strategic Integration

Independent Retailer Takes Advantage of Onebeat and Zipline’s New Strategic Integration

by Lindsey Thompson | Aug 28, 2025 | Industry News, Operational Insights

Onebeat, an AI-driven inventory optimization platform, and Zipline, a retail execution and communication platform, have joined forces to offer a strategic integration designed to help retailers close the gap between strategy and in-store performance. By combining...
Simplify and Fortify the Returns Process With Technology

Simplify and Fortify the Returns Process With Technology

by Lindsey Thompson | Jun 30, 2025 | Operational Insights

According to the National Retail Federation (NRF) and Happy Returns 2024 Customer Returns in the Retail Industry Report, retailers estimated that 16.9% of their annual sales in 2024 were returned, making customer returns a headache for many retailers, regardless of...
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