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Nominations Open For 2023 Young Retailer of the Year

Nominations Open For 2023 Young Retailer of the Year

by Lindsey Thompson | Nov 14, 2022 | Industry News

Nominations are open for the North American Hardware and Paint Association’s (NHPA) 2023 Young Retailer of the Year program. Now in its 27th year, it is the premier award program in the industry honoring young leaders who represent the future of independent home...
NRF Study Finds Retail Shrink Is a $100 Billion Problem 

NRF Study Finds Retail Shrink Is a $100 Billion Problem 

by Lindsey Thompson | Oct 24, 2022 | Industry News, Operational Insights

In its annual retail survey, the National Retail Federation (NRF) found that retail shrink is an almost $100 billion problem. NRF’s Retail Security Survey is an annual survey of retail loss prevention professionals that covers national retail security issues such as...
4 Best Practices for Writing Customer Surveys

4 Best Practices for Writing Customer Surveys

by Lindsey Thompson | Jun 6, 2022 | Operational Insights

One of the best ways to engage with your customers is through surveys. Surveys allow you to know what your customers want and need in products and services so you can better cater your offerings, and they also provide insights on the ways customers want to engage with...
8 Retailers Attend NHPA Management Program After Receiving Scholarships From STIHL Inc.

8 Retailers Attend NHPA Management Program After Receiving Scholarships From STIHL Inc.

by Lindsey Thompson | Apr 28, 2022 | Industry News, Operational Insights

Eight home improvement retailers from across the nation recently graduated from the North American Hardware and Paint Association’s (NHPA) Retail Management Certification Program (RMCP) after each received a $5,000 scholarship to attend the program from Virginia...
NHPA All-Industry Conference Wraps Up Successful Session

NHPA All-Industry Conference Wraps Up Successful Session

by Lindsey Thompson | Apr 7, 2022 | Industry News

With a focus on investing in people, products and technology, the 2022 NHPA All-Industry Conference wrapped up three days of educational panels, keynote speakers and industry-specific informational sessions. The conference was co-located at the National Hardware Show...
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