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Mission Retention: Tips on Finding and Keeping 5-Star Staff

Mission Retention: Tips on Finding and Keeping 5-Star Staff

by Lindsey Thompson | Apr 2, 2025 | Industry News, Trends & Products

Moving into the second quarter of 2025, the labor market continues to tell the same story: more job openings than people looking for jobs. In February 2025, the number of unemployed people was 7.1 million, according to the U.S. Bureau of Labor Statistics Employment...
In Memoriam: Former Handy Hardware President and CEO Jim Tipton

In Memoriam: Former Handy Hardware President and CEO Jim Tipton

by Lindsey Thompson | Mar 31, 2025 | Industry News

James D. Tipton, former president and CEO of Handy Hardware, passed away on March 26, 2025 at the age of 100. Jim served as president and CEO of Handy Hardware for over 21 years, retiring in 2002, and was an icon in the industry. Jim was also a bombardier on a B-29 in...
NHPA Merchandising for Profit Study Launches at NHS 2025

NHPA Merchandising for Profit Study Launches at NHS 2025

by Lindsey Thompson | Mar 27, 2025 | Industry News, Operational Insights

The North American Hardware and Paint Association’s (NHPA) Merchandising for Profit Study is a resource for best-in-class merchandising techniques and a scorecard retailers can use to measure the effectiveness of their merchandising. NHPA released the study’s results...
Retailer Implements Cutting-Edge AI Technology To Improve Customer Service

Retailer Implements Cutting-Edge AI Technology To Improve Customer Service

by Lindsey Thompson | Mar 25, 2025 | Operational Insights

With an aptitude for technology and a desire to continually improve efficiencies across his operation’s seven stores, Hassett Hardware president Eric Hassett has been exploring the ways artificial intelligence (AI) can be used in the independent channel.  Located in...
Tailored Learning Opportunities Abound at Day 2 of NHS 2025

Tailored Learning Opportunities Abound at Day 2 of NHS 2025

by Lindsey Thompson | Mar 20, 2025 | Industry News, Trends & Products

The show floor of the 2025 National Hardware Show (NHS) for Day 2 invited attendees to take advantage of opportunities to enhance their skills and grow their network through the NHS Conference. Tracks featured at the NHS Conference covered topics from industry trends...
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