by Lindsey Thompson | Nov 11, 2026 | Operational Insights
Equipping a new crop of leaders in the independent home improvement channel, the North American Hardware and Paint Association (NHPA) wrapped up its college-level premier management school. The Retail Management Certification Program (RMCP) develops store managers and...
by Lindsey Thompson | Jul 22, 2026 | Industry News
Equipping a new crop of leaders in the independent home improvement channel, the North American Hardware and Paint Association’s (NHPA) hosted its college-level premier management school. The NHPA Retail Management Certification Program (RMCP) develops store managers...
by Annie Dameworth | Jul 25, 2025 | Industry News
Students in the 2025 Retail Management Certification Program (RMCP) recently completed the first site visit of the year in Fishers, Indiana. Designed specifically for store owners, regional supervisors and managers, the program blends strategic leadership training,...
by Lindsey Thompson | Mar 25, 2025 | Industry News, Operational Insights
As the 2024 Retail Management Certification Program came to a close last month, 17 hardware and home improvement professionals celebrated more than just the completion of a course—they marked a turning point in their careers. Over the past several months, these...
by Lindsey Thompson | Dec 31, 2024 | Operational Insights
As a retailer who works with the intangible asset known as employees, you’re probably not immune from having to take part in difficult conversations. As the Dean of the Lacy School of Business at Butler University and an instructor for the North American Hardware and...
