by Lindsey Thompson | Feb 28, 2022 | Industry News, Operational Insights
Because the landscape of retail technology and e-commerce has changed dramatically in the last few years, the North American Hardware and Paint Association (NHPA) asked independent retailers to share their insights on how their approach to or thoughts on retail...
by Lindsey Thompson | Feb 4, 2022 | Industry News, Operational Insights
The landscape of retail technology and e-commerce has changed dramatically and quickly in the last few years. The need for safe and contactless options during the pandemic hastened many of these changes, but advances were also made to offer customers an improved...
by Lindsey Thompson | Dec 9, 2021 | Industry News, Operational Insights
Swift advances in technology combined with the pandemic have permanently changed how consumers shop. During the pandemic, the instances of customers using amenities like buy online, pick-up in store (BIPOS) and curbside pickup boomed and in-store features like smart...