by Lindsey Thompson | Jun 21, 2023 | Industry News
Coverings, the preeminent event for the ceramic tile and natural stone industry in North America, released on-demand content from select learning sessions recorded live at Coverings 2023, which took place in Orlando, Florida, on April 18-21. Tile and stone...
by Lindsey Thompson | Sep 30, 2022 | Operational Insights
Theft, fraud and shrinkage can wreak havoc on a business, with the 2021 National Retail Security Survey reporting that the average dollar loss increased from 2019 to 2020. The average loss for shoplifting was up 71%, and dollar loss from robberies increased an...
by Lindsey Thompson | Jul 11, 2022 | Industry News, Operational Insights
Growing up and working in the Bay Area of California, Eric Hassett has been surrounded by and interested in technology his whole life. He owns five Hassett Hardware stores in the Bay Area, each utilizing technology to make employees’ jobs more effective and provide a...
by Lindsey Thompson | Apr 28, 2022 | Industry News, Operational Insights
Eight home improvement retailers from across the nation recently graduated from the North American Hardware and Paint Association’s (NHPA) Retail Management Certification Program (RMCP) after each received a $5,000 scholarship to attend the program from Virginia...
by Lindsey Thompson | Feb 28, 2022 | Operational Insights
Getting sick is part of life. For retailers, sick or injured employees can lead to extra costs and a loss of productivity and efficiency. In 2019, the Integrated Benefits Institute found that illness-related work absences cost employers nearly $3,900 per employee and...
