by Jacob Musselman | Apr 1, 2026 | Operational Insights
Always ready. Always there. The venerable motto of the U.S. National Guard is what Tim Kromholtz lived out during his time in the Washington Air National Guard and still adheres to in his executive role in the independent home improvement industry. Kromholtz’s...
by Jacob Musselman | Apr 1, 2026 | Operational Insights
As homeowners continue investing in mid-to-large exterior projects, these projects are frequently completed alongside other exterior work rather than in isolation, according to the Home Improvement Research Institute’s (HIRI) 2025 Project Decision Study. That bundling...
by Jacob Musselman | Apr 1, 2026 | Operational Insights
While relationships with customers are key to the success of any retail operation, they are especially crucial to paint and decorating retailers. Relationship-building matters even more when working with professionals who want to work with a retailer who not only...
