by Olivia Shroyer | May 27, 2021 | Industry News, Operational Insights
The North American Hardware and Paint Association (NHPA) is now inviting paint and decorating retailers, hardware stores, home centers and lumberyards in the U.S. to participate in the 2021 Cost of Doing Business Study. For more than 100 years, NHPA has collected...
by Olivia Shroyer | May 25, 2021 | Industry News
What long-term effects will the pandemic have on the way retailers manage their inventory? The North American Hardware and Paint Association (NHPA) invites all members of the independent home improvement, paint and decorating industry to the upcoming Inventory...
by Olivia Shroyer | May 17, 2021 | Industry News
Celebrate the products that caught retailers’ eyes at the National Hardware Virtual Show. Join the North American Hardware and Paint Association’s (NHPA) Dan Tratensek and Melanie Moul as they present the winners of the 2020 Retailers’ Choice Awards in a webinar...
by Olivia Shroyer | May 7, 2021 | Industry News
After the success of last year’s virtual event, the North American Hardware and Paint Association (NHPA) hosted its 2021 Young Retailer of the Year ceremony virtually on May 5. For 25 years, NHPA has highlighted the achievements of independent home improvement...
by Olivia Shroyer | May 6, 2021 | Operational Insights
Friendly, competent, fast; that’s what customers want from their shopping experience. According to a 2020 poll by J.D. Power, home improvement retailers who rank highest in customer satisfaction are those who deliver knowledgeable customer service within two minutes...
