by Jacob Musselman | Jun 1, 2026 | Operational Insights
From toothbrushes to tortillas, cat food to couches, with a few swipes and taps, a consumer can have nearly anything they want or need delivered to their front door, sometimes within hours. No longer just a buzzword, omnichannel is the expectation when it comes to a...
by Jacob Musselman | Jun 1, 2026 | Operational Insights
Built for owners and managers in the home improvement industry looking to boost their leadership skill set, the North American Hardware and Paint Association’s Retail Management Certification Program (RMCP) is the industry’s premier management school, focusing on...
by Jacob Musselman | Jun 1, 2026 | Operational Insights
Any retailer worth their salt will tell you that “because we’ve always done it that way” isn’t a good reason to avoid change. The problem isn’t that operators don’t believe that statement. It’s that far too many don’t live it. The road to hell may be paved with good...
by Jacob Musselman | Jun 1, 2026 | Operational Insights
Provided by the Home Improvement Research Institute Paint applicators are a performance decision for DIYers and a repeat purchase decision for pros. Retailers that merchandise for both can turn a routine category into a strategic advantage. DIY: Fewer Projects, Higher...
by Jacob Musselman | Jun 1, 2026 | Operational Insights
Brushes, rollers and applicators present a significant opportunity for retailers to not only sell more product, but also educate and inform customers, hopefully earning repeat business in the process. Tanner Paint Company, a fourth-generation, family-owned paint store...
