by Lindsey Thompson | Jan 20, 2026 | Industry News
Last week during the National Retail Federation’s NRF 2026: Retail’s Big Show, over 1,000 vendors and service providers gave attendees a look at the future of retail, sharing innovative products and game-changing processes and procedures. A number of...
by Lindsey Thompson | Jun 30, 2025 | Operational Insights
According to the National Retail Federation (NRF) and Happy Returns 2024 Customer Returns in the Retail Industry Report, retailers estimated that 16.9% of their annual sales in 2024 were returned, making customer returns a headache for many retailers, regardless of...
by Jacob Musselman | Jun 5, 2025 | Industry News, Operational Insights
In its ongoing efforts to deliver a high level of service to customers and employees, Theisen’s Home•Farm•Auto has added Simbe Robotics’ shelf-scanning robots to three store locations in Dubuque and Dyersville, Iowa, and Jefferson, Wisconsin. Tally utilizes AI and...
by Lindsey Thompson | Mar 25, 2025 | Operational Insights
With an aptitude for technology and a desire to continually improve efficiencies across his operation’s seven stores, Hassett Hardware president Eric Hassett has been exploring the ways artificial intelligence (AI) can be used in the independent channel. Located in...
by Lindsey Thompson | Jan 17, 2025 | Industry News
Billed as “Retail’s Big Show,” NRF 2025 brought together the biggest names in retail for educational sessions, networking and product discovery. Hosted by the National Retail Federation (NFR), NRF 2025 took place in New York City from Jan. 12-14....
