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Retailer Implements Cutting-Edge AI Technology To Improve Customer Service

Retailer Implements Cutting-Edge AI Technology To Improve Customer Service

by Lindsey Thompson | Mar 25, 2025 | Operational Insights

With an aptitude for technology and a desire to continually improve efficiencies across his operation’s seven stores, Hassett Hardware president Eric Hassett has been exploring the ways artificial intelligence (AI) can be used in the independent channel.  Located in...

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