by Olivia Shroyer | Aug 6, 2022 | Operational Insights
If you’re like many managers, you may suffer from feedback phobia. It’s easy to tell employees “nice job” when they do something right, but it’s harder to ask them to fix something they’re doing wrong. Put off that conversation too long and a poorly performing...
by Olivia Shroyer | Jul 29, 2022 | Industry News, Operational Insights
Giving employees feedback about their job performance can be tricky waters to navigate for the inexperienced manager. Done correctly, kind and clear criticism can lead to growth and development. Mishandled, critical feedback can be a bad experience that divides a work...
by Olivia Shroyer | Jul 28, 2022 | Industry News, Operational Insights
When you notice an employee doing an exceptional job or going above and beyond their normal duties, thank them. Let them know you notice and appreciate their efforts. You might even want to go a step further and offer a tangible reward or incentive for their work....