by Lindsey Thompson | Oct 31, 2024 | Operational Insights
WHILE HOLIDAY RETAIL SALES are expected to cool compared to the heights of 2023, e-commerce holiday shopping will see an uptick, according to projections from Deloitte, an audit, consulting, tax and advisory services firm. Deloitte predicts holiday sales will increase...
by Jacob Musselman | Nov 27, 2023 | Industry News
Mastercard Spendingpulse, which measures in-store and online retail sales, announced retail sales on Black Friday 2023 were up 2.5% from last year. “Consumers are navigating the holiday season well and taking advantage of holiday promotions, giving them ample choice...
by Lindsey Thompson | Oct 31, 2023 | Operational Insights
As the company sought to transform the online shopping experience for customers, Home Hardware faced the challenge of providing customer-centric fulfillment without creating direct competition among its nearly 1,100 stores across Canada. The company wanted to scale...
by Lindsey Thompson | Sep 15, 2023 | Operational Insights
Lynn Switanowski, founder and president of Creative Business Consulting Group, has spent her career helping independent businesses in many industries grow sales and increase profits while appealing to a changing consumer market. Paint & Decorating Retailer talked...
by Lindsey Thompson | May 30, 2023 | Industry News, Operational Insights
In response to rising shipping costs, Amazon has been changing its strategy when it comes to shipping and returns, including offering select Amazon Prime subscribers $10 to pick up their orders rather than have them delivered. Customers who take advantage of the offer...
