by Lindsey Thompson | Aug 2, 2024 | Operational Insights
In today’s digital age, the integration of artificial intelligence (AI) is revolutionizing industries across the board, and home improvement retail is no exception. With its ability to analyze vast amounts of data, streamline processes and personalize customer...
by Lindsey Thompson | Aug 5, 2022 | Operational Insights
According to Insider Intelligence, a research firm that analyzes digital opportunities, by 2024 consumer retail spend via chatbots will reach $142 billion worldwide—a sharp increase from the $2.8 billion spent in 2019. With continuing staffing issues and increasing...
by Lindsey Thompson | Feb 11, 2022 | Operational Insights
According to Outgrow, a data analytics and digital marketing company, 56 percent of users would rather use chatbots than call customer support. As chatbots continue to grow in popularity, consider using these best practices on your own chatbot to save your employees...
