by Lindsey Thompson | Aug 15, 2022 | Industry News, Operational Insights
For Kristy Ransdell, owner of Burney True Value Hardware, with two locations in Aberdeen and Seven Lakes, North Carolina, one customer complaint and a visit from the North Carolina Division of Weights & Measures turned into a major headache for the operation...
by Lindsey Thompson | Feb 2, 2022 | Operational Insights
Customer loyalty is the backbone of independent retailers, and there are multiple ways to build a loyal following for your company. An exceptional way to receive a steady stream of customer support is by building ties to the community and there are many different ways...
