by Lindsey Thompson | Jan 2, 2023 | Operational Insights
While New Look Decorating Center has a loyal DIYer following, with 60% of daily foot traffic coming from the retail segment, manager Brett Lanham was looking for new ways to connect in person with the store’s professional customers, which make up 70% of sales. In...
by Lindsey Thompson | Oct 31, 2022 | Operational Insights
The only independent paint store in the small town of Anderson, South Carolina, Anderson Paint & Decorating strives to provide a high level of customer service and stock the products its customers need. As part of a close-knit community, owners Daryl and Charity...
by Lindsey Thompson | Sep 30, 2022 | Industry News, Operational Insights
At Tanner Paint Co. in Tampa, Florida, the letters of a mural on the outside of the store spell out the history of the company and the city. Walker Tanner, the company’s owner and fourth generation leader, says the mural was painted seven years ago to share the...