Building B2B From the Ground Up

Building B2B From the Ground Up

When it comes to knowing where to start with B2B in your business, retailers who have found success in this area suggest starting small to attract these pro customers.  Jay Donnelly, owner of Flanagan Paint & Supply with five locations in the St. Louis Metro area,...
Reward B2B Customer Loyalty

Reward B2B Customer Loyalty

In the October issue of Hardware Retailer, four retailers shared their strategies for gaining and retaining business-to-business (B2B) customers, including offering convenience, going the extra mile and providing a unique value proposition. Another way to build...