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Order Up: Digest the Secret Sauce of Customer Service

Order Up: Digest the Secret Sauce of Customer Service

by Lindsey Thompson | Dec 11, 2024 | Operational Insights

As an entrepreneur, author and owner of two Chick-fil-A restaurants in Tulsa, Oklahoma, Arthur Greeno lives and breathes customer service every day. With over three decades of experience in hospitality, Greeno has experienced the good, the bad and the ugly of customer...
Get to the Know the 2024 IHI Conference Keynote Speakers

Get to the Know the 2024 IHI Conference Keynote Speakers

by Lindsey Thompson | May 31, 2024 | Industry News

Get to know each of the three keynote speakers for the 2024 Independent Home Improvement Conference. Leading Through Change: Q&A With Conference Keynote Al Comeaux Service Through Culture: Meet IHI Conference Keynote Arthur Greeno Making History: Meet Keynote...
Service Through Culture: Meet IHI Conference Keynote Arthur Greeno

Service Through Culture: Meet IHI Conference Keynote Arthur Greeno

by Lindsey Thompson | May 16, 2024 | Industry News

Despite facing numerous challenges as a child, Arthur Greeno has found success as an entrepreneur and philanthropist in Tulsa, Oklahoma. As a result of his investments in company culture and his dedication to his team, his two Chick-fil-A restaurants have an average...
Independent Home Improvement Conference Announces Keynote Lineup

Independent Home Improvement Conference Announces Keynote Lineup

by Lindsey Thompson | Apr 22, 2024 | Industry News

Bringing the industry together for three days of fun, sun, education and networking, the Independent Home Improvement Conference (IHI Conference) has set the lineup of keynote speakers for the afternoon general sessions. These keynote speakers will share insights on...

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