by Lindsey Thompson | Nov 6, 2026 | Editor's Picks, Operational Insights
The question isn’t whether retailers should use AI, the questions now are how should they use it and why. AI can assist with everything from improving online product visibility and testing customer service tools to empowering associates and improving inventory...
by Lindsey Thompson | Nov 2, 2026 | Editor's Picks, Operational Insights
In the independent home improvement channel, technology not only allows retailers to increase productivity and do operational tasks quicker and more efficiently, technology is also a way independents can differentiate themselves from their competitors and compete with...
by Lindsey Thompson | Jun 1, 2026 | Industry News
FastQuery AI, an AI-native operating platforms for the home improvement and hardware industry, announced the appointment of Joe Bullock as chief executive officer. Bullock, who previously served as the company’s head of customer success, takes the helm during a...
by Jacob Musselman | Mar 1, 2026 | Operational Insights
Whether you want it or not, your store has a digital “twin” living online and providing a first impression to existing and potential customers online. Not only is your digital twin interacting with customers, it’s what artificial intelligence (AI) is using to...
by Lindsey Thompson | Feb 17, 2026 | Industry News
Combining AI chat, task management and operations analytics—tied directly to a retailers POS inventory—FastQuery is an AI copilot built for independent home improvement retailers. FastQuery helps store associates quickly find product information like aisle numbers,...
