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Retailer Levels Up In-Aisle Customer Service With FastQuery

Retailer Levels Up In-Aisle Customer Service With FastQuery

by Lindsey Thompson | Feb 17, 2026 | Industry News

Combining AI chat, task management and operations analytics—tied directly to a retailers POS inventory—FastQuery is an AI copilot built for independent home improvement retailers. FastQuery helps store associates quickly find product information like aisle numbers,...
Independent Retailer Takes Advantage of Onebeat and Zipline’s New Strategic Integration

Independent Retailer Takes Advantage of Onebeat and Zipline’s New Strategic Integration

by Lindsey Thompson | Aug 28, 2025 | Industry News, Operational Insights

Onebeat, an AI-driven inventory optimization platform, and Zipline, a retail execution and communication platform, have joined forces to offer a strategic integration designed to help retailers close the gap between strategy and in-store performance. By combining...
3 Ways FOMM Live! Elevated Retailers’ Merchandising Strategies

3 Ways FOMM Live! Elevated Retailers’ Merchandising Strategies

by Lindsey Thompson | Jan 22, 2025 | Industry News

The Foundations of Merchandising Management Live! program, hosted by the North American Hardware and Paint Association (NHPA) at the 2025 National Hardware Show, provides strategies and tactics for participants to successfully improve and manage merchandising,...
Retailer Column: Implementing Intentional Internal Communications

Retailer Column: Implementing Intentional Internal Communications

by Lindsey Thompson | Oct 7, 2024 | Industry News, Operational Insights

By Adam Gunnett Director of IT & Business Intelligence Busy Beaver Building Centers Inc. In hardware retail, effective employee communication is essential for smooth operations and a positive workplace culture. Using intent-based communication mapping allows...

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