by Olivia Shroyer | Jan 28, 2025 | Industry News, Operational Insights
If you want to generate more add-on sales for your business, you need to make sure you’re using effective promotional and merchandising techniques. But likely the best way to prompt customers to add more items to their shopping carts are employees who understand how...
by Olivia Shroyer | Jan 21, 2025 | Industry News, Operational Insights
This is one of a series of case studies into why training is important and the tangible results it can have on your business. Click Here to read other case studies. Of all the excuses for not training, “We’re just too busy” is one of the most common. Too often,...
by Olivia Shroyer | Jan 16, 2025 | Industry News
During 38 years with the North American Hardware and Paint Association (NHPA) that included 13 years as managing director, John Hammond saw dramatic changes in the home improvement industry. He offers this snapshot of some industry milestones during his career and how...
by Olivia Shroyer | Oct 31, 2024 | Operational Insights
It’s a call that no retailer ever wants to get—the Occupational Safety and Health Administration (OSHA) is on-site for a surprise safety inspection. For Scott Jerousek, owner of Farm & Home Hardware, which operates two stores in north central Ohio, with a third...
by Olivia Shroyer | Oct 31, 2024 | Industry News
True Value Company and its secured lenders, led by PNC, today reached a major milestone agreement to avoid the liquidation of the 75-year-old Chicago-based distributor in a move that will push the sale to Do it Best forward for now. The agreement allows True Value to...
