by Lindsey Thompson | Dec 4, 2023 | Industry News
Nominations for the North American Hardware and Paint Association’s (NHPA) 2024 Young Retailer of the Year award program are now open! NHPA’s Young Retailer of the Year program, now in its 28th year, identifies and recognizes the successes and accomplishments of...
by Lindsey Thompson | Nov 28, 2023 | Operational Insights
As you look for new ways to engage with customers, store events can be an effective way to welcome customers through your doors and expose them to your brand and business. With the holidays right around the corner, winter events not only bring customers in but can...
by Lindsey Thompson | Nov 22, 2023 | Industry News, Operational Insights
Once reserved for frequent fliers and elite customers, loyalty programs have evolved and can be found in all industries, offered by companies and businesses of all sizes. Despite their popularity with retailers, most loyalty programs aren’t creating loyal...
by Lindsey Thompson | Nov 20, 2023 | Industry News, Operational Insights
From sticking with a favorite sports team to only choosing a certain brand name, our loyalties say a lot about us as people—and some of us are much more loyal than others. In the retail world, having loyal customers can mean the difference between success or failure,...
by Lindsey Thompson | Nov 15, 2023 | Industry News, Operational Insights
When it comes to social media strategy, one size doesn’t fit all. No matter how often you post or how many channels you belong to, a social media calendar is an easy way to plan your strategy and keep your content organized. Technology expert Burton Kelso offers...
