by Lindsey Thompson | Aug 12, 2021 | Industry News
Independent home improvement retailers and channel partners are invited to attend the NHPA All-Industry Conference Oct. 21-23 at the newly renovated Las Vegas Convention Center in Las Vegas. The conference, co-located with the National Hardware Show, is focused on...
by Lindsey Thompson | Aug 6, 2021 | Operational Insights
Soft skills, such as communication and teamwork, are crucial for employees in a retail setting working face-to-face with customers. Those same skills are also important when interacting with customers digitally, whether that’s managing a social media channel, taking...
by Lindsey Thompson | Aug 5, 2021 | Industry News, Operational Insights
Your niche category is well stocked, well merchandised and ready for customers to shop. Rather than just wait for customers to discover the department on their own, one of the best ways to get customers into the store is by hosting a store event. Around the holidays,...
by Lindsey Thompson | Aug 4, 2021 | Operational Insights
From radio advertisements to social media posts, you do all you can to market your business and brand to bring new customers in the store and keep current customers coming back. Once you have them in your store, your marketing strategies shouldn’t stop there but...
by Lindsey Thompson | Aug 4, 2021 | Industry News
More than a place for the front door and a sign, your store’s exterior says a lot about your business. Retailers only get so many chances to make a good first impression, so it’s important to evaluate your storefront and make changes that will draw in more customers....
