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Why Soft Skills are Crucial to Your Team’s Success

Why Soft Skills are Crucial to Your Team’s Success

by Lindsey Thompson | Sep 2, 2021 | Operational Insights

From a young age, most of us are taught to be polite, work together with others and use our words to solve problems. These attributes, called soft skills, are important for our everyday human experience, and they’re also essential in any workplace setting. However,...
Insights From an NHPA All-Industry Conference Keynote Speaker

Insights From an NHPA All-Industry Conference Keynote Speaker

by Lindsey Thompson | Sep 2, 2021 | Industry News

The NHPA All-Industry Conference is live in Las Vegas Oct. 21-23 at the newly renovated Las Vegas Convention Center. The conference is co-located with the National Hardware Show, and it serves as a key opportunity for educational presentations, industry-specific panel...
2 Books on Leadership and Retail to Help You Strategize

2 Books on Leadership and Retail to Help You Strategize

by Lindsey Thompson | Sep 1, 2021 | Operational Insights

NHPA staff members Melanie Moul and Renee Changnon recently read these two books and talked to the authors on their podcasts. Get insights into the books here and head to your favorite local bookstore to get your own copies. Listen to the podcast episodes here....
Listen to These 2 New Podcasts With Business Experts

Listen to These 2 New Podcasts With Business Experts

by Lindsey Thompson | Sep 1, 2021 | Operational Insights

“Tell Me More…” Episode 35: Steve Dennis Hosted by Renee Changnon, NHPA Retail Engagement Specialist On this episode, Renee talks to Steve Dennis, a strategic advisor, speaker and author on retail innovation. They talk about Steve’s career, his book...
Gift Card Program Leads to New Customers

Gift Card Program Leads to New Customers

by Lindsey Thompson | Sep 1, 2021 | Operational Insights

Wallauer Paint Hardware Design in New York has started a new initiative to support local real estate agents and court homeowners as new customers. Employees at the 15 Wallauer stores create gift boxes, each containing a gift card to Wallauer Paint or its affiliated...
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