by Lindsey Thompson | Feb 11, 2022 | Operational Insights
According to Outgrow, a data analytics and digital marketing company, 56 percent of users would rather use chatbots than call customer support. As chatbots continue to grow in popularity, consider using these best practices on your own chatbot to save your employees...
by Lindsey Thompson | Feb 10, 2022 | Industry News
In a boon for members of the design, construction and home improvement industries, three of the leading trade shows will take place at the same time in 2023, furthering the offering of what attendees can see next year. The National Hardware Show® (NHS), NAHB...
by Lindsey Thompson | Feb 10, 2022 | Trends & Products
Kitchens are a warm gathering space for many people, and as consumers continue to invest time and money into the hub of the home, it is important to stay up to date on the latest trends. House Beautiful has released kitchen trends for 2022 after asking 10 designers to...
by Lindsey Thompson | Feb 9, 2022 | Industry News, Operational Insights
After the pandemic hit in early 2020, businesses across all industries took a huge hit with many closing permanently. The exact numbers are difficult to calculate, but the Federal Reserve estimates that 200,000 more businesses closed in 2020 than in previous years....
by Lindsey Thompson | Feb 4, 2022 | Industry News, Operational Insights
In light of an influx of omicron infections, U.S. employers added 467,000 jobs in January, surprising experts who predicted only a slight increase in job additions. In the retail trade, employment rose by 61,000, with building and garden supply stores adding 6,000...
