by Lindsey Thompson | Feb 28, 2022 | Industry News
For 15 years, the North American Hardware and Paint Association (NHPA) has recognized retailers who are pillars of innovation, commitment and passion for the independent home improvement channel through the Top Guns awards. The retailers honored in this program have...
by Lindsey Thompson | Feb 25, 2022 | Industry News
Take a walk through Jared’s Ace Hardware and Crossroads Outdoors, the stores owned by Jake Smith, the new chairman of the board for the North American Hardware and Paint Association. Click here to read the story about Jake and his operation in the March issue of...
by Lindsey Thompson | Feb 24, 2022 | Industry News
The Sherwin-Williams Company announced today that its Board of Directors has elected Heidi G. Petz to serve as president and chief operating officer effective March 1. Since 2020, Petz has served in senior leadership roles in The Americas Group, including the spending...
by Lindsey Thompson | Feb 23, 2022 | Operational Insights
One of the best ways to build a faithful customer following is by offering a loyalty program that rewards faithful patrons. The stats speak for themselves. Not all loyalty programs are created equal, so we share four essential elements for a successful program. 73...
by Lindsey Thompson | Feb 22, 2022 | Industry News, Operational Insights
The Society for Human Resource Management (SHRM) released its State of the Workplace Study, which evaluates how organizations handled key workplace challenges last year and looks at the workplace trends for 2022. The study surveyed human resource professionals and...
